CrediArc executive briefing
The SMB Underwriting Operations Benchmark
Join CrediArc's underwriting operations benchmark for SMB lenders, commercial credit teams, and trade-credit insurers.
What this page covers
Application-to-decision time
Analyst touch time
First-pass completeness
Policy exception rate
Credit-package rework
Post-close monitoring coverage
Trade-credit insurer cohort
Buyer-limit decision time
Limit review coverage
Monitoring signal-to-action time
Claims handoff completeness
Fieldwork is open. No overall result will be published before twenty complete organizational responses are collected, and no segmented cohort will be reported below five organizations.
No borrower-level or buyer-level data is requested. Published results will be aggregated and sample sizes, missingness, definitions, and limitations will be disclosed.
The benchmark is designed to compare underwriting operations without requesting borrower-level data. It examines how organizations move from application intake to a reviewable decision and then into monitoring.
Measures include application-to-decision time, analyst touch time, first-pass completeness, policy exception rate, credit-package rework, and post-close monitoring coverage.
Published findings will be aggregated, sample sizes will be disclosed, definitions will be provided, and small samples will not be presented as universal industry performance.
The trade-credit insurer cohort adds buyer-limit decision time, limit review coverage, monitoring signal-to-action time, and claims handoff completeness. No insurer-wide cohort result will be reported with fewer than five organizations.